Compassionate psychology services, tailored to you

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Psychological support with over 30 years combined experience

We are a small, independent, family-run psychology service based in Norwich. We provide high-quality, evidenced-based support which starts and ends with what matters – you.

We are HCPC registered and BPS Chartered Educational and Child Psychologists with over 30 years of combined experience working in the fields of child development, mental health, special education, and expert witness testimony. Our services include individual and group therapy as well as education and child psychology assessments.

Whether you’re looking for compassionate, collaborative, and empowering therapy or an assessment to understand various concerns and challenges better, we’re here to help.

Dr Nick Palmer Consultant Educational & Child Psychologist

Nick has worked extensively throughout the United Kingdom as a psychologist. He is a Narrative Therapist with a specialist interest in childhood mental health and life transitions. Nick has special working interests in trauma-effects and responses, child loss (e.g., miscarriage, stillbirth, neonatal and infant death), storytelling, inclusive education, and literacy development (including dyslexia).

Nick set-up and was Programme Director of the HCPC approved, BPS accredited, and DfE funded, initial doctorate training for Educational and Child Psychologists in the East of England. He has held posts as an Honorary Lecturer at the University of Manchester and as a research supervisor at the University of Sheffield.

Nick is a Bond Solon and BPS trained expert witness, specialising in civil law including, SEND appeals, negligence, personal injury, and family court work.

Connect with Nick

Nick, our Practitioner Psychologist
Dr Nikki Palmer Consultant Educational & Child Psychologist

Nikki is an experienced educational and child psychologist. She has a background in working with children, young people, and adults who experience neurodevelopmental differences including autism and ADHD and those with profound and multiple learning difficulties. Nikki has a specialist interest in working with children and young people who may have experienced trauma and working within the youth justice system. Nikki has previously held post as a Specialist Senior Psychologist for a regional Youth Justice Service.

Nikki is a Children’s Accelerated Trauma Technique (CATT) Practitioner which is a NICE (2018) and WHO (2013) recognised therapy for children who have experienced complex trauma and PTSD. Nikki has special working interests in early years development, mental health, and person-centred practices.

Connect with Nikki

One of our Practitioner Psychologists, Nikki

A process focused around you…

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Step 1

Review our offer

Hello, welcome, it’s really good to have you here. Make yourself comfortable and take a look around to see how we can help you.

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Step 2

Connect with us

See something you’d like to explore? Make a referral and we will be in touch. If you’d prefer a cup of tea and a chat before making a referral, that’s no bother at all. Simply book a free 15-minute consultation with one of our team, or drop us a call or email.

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Step 3

Let’s work together

Once you’re happy to go ahead, we’ll agree with you on a time and date for our work to take place. If you haven’t already, we’ll ask you to complete a referral form so we have your details on file.

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From our family, to yours

We are one of the only independent, family-run, psychology services in the UK. We do not outsource any of our work, which means we can provide a consistent and personalised service. From our family to yours.

An approach built around you

With our expertise, we’ll work closely with you to understand your hopes and wishes for your time with us. From this, you may choose from one of our support packages or we can build a bespoke service offer, just for you. That’s our starting point, always. Our services are delivered in the community just ten minutes from Norwich City, and throughout the UK, remotely, for your convenience. It’s your service, your way.

Kindness by design

Kindness makes the world go round. That’s why we’re leading the way in inclusive services. We offer concessions* for those on low incomes, block session bookings, and, in some cases, a limited ‘pay what you can’ offer. For education organisations, we offer ad hoc support and both exclusive and non-exclusive retainer packages. Either way, we will beat any like-for-like quote. We’re here to help.

*T&Cs apply, including exclusions and fair usage. Subject to availability.

Our Services

Therapy

We understand you may have all sorts of feelings about beginning therapy, but we’re here to make the process as smooth as possible, no matter who you are. We work with children, young people, and families. Our work is framed within a form of systematic psychotherapy, known as Narrative Therapy. This approach is evidence-based and has been shown to be effective for a variety of problems. We draw on many other therapeutic approaches too, depending on your personal circumstances.

Assessments

We offer strength-based and person-centred assessments to children and young people from birth to 25 and adults. We cover vast areas of need, including learning, social interaction and communication, and social, emotional, and mental health needs. We specialise in dynamic assessments, which identify areas of need but focus on what the person can do when they have the right support. As well as standardised assessments when these are necessary and suitable to the situation.

Education, health & care needs assessments & plans

Demand for EHCNAs and EHCPs is high. Local authorities only have finite resources but parents, quite rightly, want to ensure all the needs of their child are understood and met. The processes are usually cumbersome, bureaucratic, and difficult to understand. We take a child-centred approach and offer high-quality advice and impartial guidance to parents, settings, and local authorities. So, whether you’re at the Graduated Response or the EHCNA itself; we’re with you every step of the way.

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Organisations

We provide integrated therapy, assessment, and training solutions directly to early years providers, schools, colleges and universities. For local authorities, we can provide temporary short- or long-term capacity to fulfil statutory duties. For employers, we offer training that builds confidence and skills in meeting the demands of an increasingly diverse workforce. We also partner with charities to offer low-cost support to their service users.

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Psycho-legal services

SEND Tribunals and Family Court proceedings are stressful for everyone involved. We take a solution-orientated approach to support resolutions, not conflict. We can help at any point of the process, from mediation to expert assessment, testimony and attendance at the court. We take individual or joint instructions from parents, carers, law firms, social care and youth justice services. We also offer expert testimony in other areas of civil law, including clinical negligence, personal injury, and family court.

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Price Session Information
Therapy £70 Per 50-minute session in-person or online (£85 per 75-minute session for families). Concessions available.
Enhanced Assessment £1200 Comprehensive assessment and report which is suitable for complex issues (e.g., EHCP requests).
Standard Assessment £895 Assessment with report which is suitable to answer specific concerns (e.g., dyslexia, dyscalculia, capacity, etc.).
SEND Tribunal £1750 This is a flat fee for initial bundle review, assessment, and court compliant report. You will be supported by an experienced expert witness psychologist throughout.
Civil Law (e.g. Court of Protection, family, negligence, and personal injury) £1875 This is a flat fee for initial bundle review, assessment, and court compliant report. We charge £800 per additional person in family cases.
Expert Witness Hearing £300 Charged per half day.
Organisations Quotes on request We offer ad hoc or packages of time. Can include some or all the services above, or something bespoke. Get in touch to find out more.

We are Approved Providers

My daughter has really struggled the last few years from anxiety and worries. Speaking to Nikki has really helped her rationalise her thoughts and she enjoys having someone to share her concerns with.

Parent

Just having Nikki coming in has made a huge amount of difference, to be honest.

Parent

Nikki was great at understanding my daughter and worked really well with her, we got a really good comprehensive report, Nikki also used our other reports to look at ‘the bigger picture’.

Parent

My experience with Nick is more than 5 stars! What my daughter, and us as family, have achieved so far is amazing! Nick has definitely helped with the way we communicate as a family.

Parent

We have now got something we can do at home as well, which is helping both of us, so we are both getting a lot from that one session.

Parent

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