Compassionate psychology services, tailored to you

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Psychological support with over 30 years combined experience

We are a small, independent, family-run psychology service based in Norwich. We provide high-quality, evidenced-based support which starts and ends with what matters – you.

We are HCPC registered and BPS Chartered Educational and Child Psychologists with over 30 years of combined experience working in the fields of child development, mental health, special education, and expert witness testimony. Our services include individual and group therapy as well as education and child psychology assessments.

Whether you’re looking for compassionate, collaborative, and empowering therapy or an assessment to understand various concerns and challenges better, we’re here to help.

Dr Nick Palmer Consultant Practitioner Psychologist

Nick has worked extensively throughout the United Kingdom as a psychologist. He is a Narrative Therapist with a specialist interest in childhood mental health and family life transitions. Nick uses other therapeutic approaches as required by the circumstances. Nick has special working interests in trauma-effects and responses, child loss (including miscarriage, stillbirth, neonatal and infant death), inclusive education, and literacy development (including dyslexia).

Nick set-up and was Programme Director of the initial doctorate training for Educational and Child Psychologists in the East of England. He has held posts as an Honorary Lecturer at the University of Manchester and as a research supervisor at the University of Sheffield. Nick is also a BPS trained Expert Witness, specialising in SEND Tribunal and Family Court work.

Connect with Nick

Nick, our Practitioner Psychologist
Dr Nikki Palmer Consultant Practitioner Psychologist

Nikki has a background in working with children, young people, and adults who experience neurodevelopmental differences (e.g., Autism, ADHD), and profound and multiple learning difficulties. As well as working for PaPPS, Nikki holds a post as a Specialist Senior Psychologist for a regional Youth Justice Service.

Nikki has special working interests in early years development, mental health, trauma in education, and person-centred practices.

Connect with Nikki

One of our Practitioner Psychologists, Nikki

A process focused around you…

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Step 1

Review our offer

Hello, welcome, it’s really good to have you here. Make yourself comfortable and take a look around to see how we can help you.

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Step 2

Connect with us

See something you’d like to explore? Make a referral and we will be in touch. If you’d prefer a cup of tea and a chat before making a referral, that’s no bother at all. Simply book a free 15-minute consultation with one of our team, or drop us a call or email.

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Step 3

Let’s work together

Once you’re happy to go ahead, we’ll agree with you on a time and date for our work to take place. If you haven’t already, we’ll ask you to complete a referral form so we have your details on file.

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An approach built around you

With our expertise, we’ll work closely with you to understand your hopes and wishes for your time with us. From this, you may choose from one of our support packages or we can build a bespoke service offer, just for you. That’s our starting point, always. Our services are delivered in the community just ten minutes from Norwich City, and throughout the UK, remotely, for your convenience. It’s your service, your way.

Kindness by design

Kindness makes the world go round. That’s why we’re leading the way in inclusive services. We offer concessions* for those on low incomes, block session bookings, and, in some cases, a limited ‘pay what you can’ offer. For education organisations, we offer ad hoc support and both exclusive and non-exclusive retainer packages. Either way, we will beat any like-for-like quote. We’re here to help.

*T&Cs apply, including exclusions and fair usage. Subject to availability.

From our family, to yours

We are one of the only independent, family-run, psychology services in the UK. We do not outsource any of our work, which means we can provide a consistent and personalised service. From our family to yours.

Our Services


We understand you may have all sorts of feelings about beginning therapy, but we’re here to make the process as smooth as possible, no matter who you are. We work with children, young people, and adults both individually and together, as families or couples. Our work is framed within a form of systematic psychotherapy, known as Narrative Therapy. This approach is evidence-based and has been shown to be effective for a variety of problems. We draw on many other therapeutic approaches too, depending on your personal circumstances.


We offer strength-based and person-centred assessments to children and young people from birth to 25. We cover vast areas of need, including learning, social interaction and communication, and social, emotional, and mental health needs. We specialise in dynamic assessments, which identify areas of need but focus on what the person can do when they have the right support.

Education, health & care needs assessments & plans

Demand for EHCNAs and EHCPs is high. Local authorities only have finite resources but parents, quite rightly, want to ensure all the needs of their child are understood and met. The processes are usually cumbersome, bureaucratic, and difficult to understand. We take a child-centred approach and offer high-quality advice and impartial guidance to parents, settings, and local authorities. So, whether you’re at the Graduated Response or the EHCNA itself; we’re with you every step of the way.

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We provide integrated therapy, assessment, and training solutions directly to early years providers, schools, colleges and universities. For local authorities, we can provide temporary short- or long-term capacity to fulfil statutory duties. For employers, we offer training that builds confidence and skills in meeting the demands of an increasingly diverse workforce. We also partner with charities to offer low-cost support to their service users.

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Psycho-legal services

SEND Tribunals and Family Court proceedings are stressful for everyone involved. We take a solution-orientated approach to support resolutions, not conflict. We can help at any point of the process, from mediation to expert assessment, testimony and attendance at the Tribunal or Court. We take individual or joint instructions from parents, carers, law firms, local authorities and others. We also offer specialist casework for Youth Justice Services and Social Care Services.

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Price Session Information
Therapy £60 Per 50-minute session in-person or online (£75 per 70-minute session for families). Concessions available.
Assessment £350 – £1095 We offer three tiers of service starting from as little as £350. See our fee card for more information.
Dynamic or Standardised Assessment £800 Assessment using either DA or SA including report of results and what they mean. Standardised: Profile based on a person’s current cognitive strengths and areas for development. Dynamic: Profile of cognitive potential using collaborative, mediated, and playful activities.
SEND Tribunal £1600 This is a base rate which includes bundle review, full assessment, compliant SENDIST report to instructions provided, and one round of amendments (if required). We can act on behalf of either party or as a single joint witness.
All other psycho-legal £1900 This is a base rate which includes bundle review, full assessment, compliant report relevant to the case (e.g., family, employment, personal injury, etc.) to instructions provided, and one round of amendments. We can act on behalf of either party or as a single joint witness.
Psycho-legal hearings £300 Charged per half day.
Clinical supervision £65 Per 60-minute session in-person or online (+£20 per person, for a 90-minute group supervision). Concessions available for students/trainees.
Organisations Quotes on request We offer ad hoc and non-exclusive and exclusive retainer packages. Get in touch to find out more and how we can beat any like-for-like quote.

The best report we’ve ever had, thank you.

Head / SENDCo

Nikki was great at understanding my daughter and worked really well with her, we got a really good comprehensive report, Nikki also used our other reports to look at ‘the bigger picture’.


I had never heard of Narrative Therapy before; Nick, you’ve helped me so much to get into this better place and I’m so appreciative.

Client (therapy)

Just having Nikki coming in has made a huge amount of difference, to be honest.


We have now got something we can do at home as well, which is helping both of us, so we are both getting a lot from that one session.


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